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Any update on these items?

ForeverFunForeverFun Posts: 977
in General Discussions

Have any of these things been changed?  If not, when?

To focus a few items from this list/post, on those which involve unexpected deletion of player assets (immediate or delayed).  Some would argue unexpected deletion events would be a very high priority thing to address, if these haven't been?

Thanks


Comments

  • AtomicBettyAtomicBetty Posts: 324
    5, 6 and 7 are working as intended.
  • PawainPawain Posts: 10,824
    edited April 2024
     :D if that's the case, which we have been told it is.

     1 thru 8 quack like; working as intended 
    Focus on what you can do, not what you can't.
  • ForeverFunForeverFun Posts: 977
    edited May 2024
    Hi, any update on if/when #3 ( reported August 2022 ) will be changed?

    I liken #3 as real-life scenario - taking a favorite and rare leather jacket into a professional leather workers shop, to have the leather dyed and new buttons added.  The shop asks for payment up front, but then decides to keep the item and the payment.  That probably wouldn't go over so well from a customer POV.
  • ForeverFunForeverFun Posts: 977
    edited May 2024
    Bonjour,

    any update on if/when #11 above (reported March 2022, perhaps earlier) will be changed?

    Shard and client crashes are one of the issues that leads to followers to being deleted.  It seems crashing shards are still a factor.

    I liken #11 as a real-life scenario - picking up a new pet at the per store, developing a connection and investing emotional and other efforts to that pet.  Only to later have the pet die unexpectedly, due to the pet store not properly handling vaccines and other normal care.  I'd expect such (repeatedly occuring) issues, if not addressed, to lead to the store going out of business.
  • ForeverFunForeverFun Posts: 977
    Hi, will any of the items reported in this thread be changed/fixed this calendar year?


    A couple of notes:
    1. I just tested #3, and indeed, the arficer still deletes transmogrified items.
    2. I recommend you re-triage a number of the items that were flagged "working as intended" in the newsletter that followed the post above.  Take into account the followups that took place after the post.  Surely deleting items is not "working as intended", as a start?
    3. The list above was posted well over a year ago, I'd think it'd be reasonable to at least provide a celandar year granularity of when changes/fixes will be made.

    Thanks!
  • Community ManagerCommunity Manager Posts: 579Dev
    edited June 5

    The Dev team tried to reconfirm this and were unable to do so. If you could send me more information about this issue so that it can be investigated further and see if it can be reproduced. Thank you kindly!
    Ultima Online Twitter/X - https://twitter.com/UOTownCryer
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    Email - uo.fenneko@gmail.com
  • ForeverFunForeverFun Posts: 977
    edited June 5
    It's good to see this one made the TC1 testing patch notes today!

    Will this one be following as well? 6. Cannot repair parrot:

    When attempting repro of #3 (vrulkax-the-exalted-artificer-deletes-item), did the team use an item like a bone helmet or plate helm, a target that started non-medable?  I don't know if that's a factor.  I'm not in a position to be purchasing transmog potions to test other item types.

    I offer to meet you on TC to hand you an item that reproduces the problem.  I could hand you an item to test on TC1 at 3PM EST today or tomorrow, meet at vruklax artificer at royal city, PM to confirm.  (*)

    On the other hand, I suggest the following changes on test center, to make these sorts of things more efficient:
    1. Add all transmogrify potions to the static crafting ingredients bag/table "give" command on test center.  These shouldn't be short lived "clickies".
    2. Remove the cool down timer on character transfers to test center.
    3. Remove the cool down timer impact to other production transfers when a character recently xfered to TC1.
    (*) edit: looks like TC1 now has a different patch level than production, so I can't offer that service at this time, since I can't xfer items to test. Please proceed with at least #1 above if assistance is needed.  If the team wasn't able to reproduce the problem, please try what I suggested in another thread "QA by code inspection".
  • KyronixKyronix Posts: 1,220Dev
    @ForeverFun - if you'd like to call out on GC on TC1 as we'll be monitoring for a short while, but we investigated the issue as you reported - was your backpack overloaded by any chance?  It's possible there was no room and the item was placed at your feet.
  • ForeverFunForeverFun Posts: 977
    Kyronix said:
    @ ForeverFun - if you'd like to call out on GC on TC1 as we'll be monitoring for a short while, but we investigated the issue as you reported - was your backpack overloaded by any chance?  It's possible there was no room and the item was placed at your feet.

    I called out several times to you by name on TC1, requesting head transmog potions.

    As mentioned above, I can no longer hand over an item to test on TC1 as I can no longer xfer characters/items to TC1.  Please do add all the transmog potions to one of the static tables for the "give" commands on TC.

    I reproduced the problem on June 3/4th 2025.  Was not overweight  - ~200/500+ stones, 107 items in inventory.
  • _Psycoder_Psycoder Posts: 22
    edited June 5

    I just wanted to add them here as well since the upcoming patch also have a new pet. 
  • PawainPawain Posts: 10,824
    _Psycoder said:

    I just wanted to add them here as well since the upcoming patch also have a new pet. 
    2 new pets.
    Focus on what you can do, not what you can't.
  • KyronixKyronix Posts: 1,220Dev
    ForeverFun said:
    Kyronix said:
    @ ForeverFun - if you'd like to call out on GC on TC1 as we'll be monitoring for a short while, but we investigated the issue as you reported - was your backpack overloaded by any chance?  It's possible there was no room and the item was placed at your feet.

    I called out several times to you by name on TC1, requesting head transmog potions.

    As mentioned above, I can no longer hand over an item to test on TC1 as I can no longer xfer characters/items to TC1.  Please do add all the transmog potions to one of the static tables for the "give" commands on TC.

    I reproduced the problem on June 3/4th 2025.  Was not overweight  - ~200/500+ stones, 107 items in inventory.
    Sorry we missed you.  Feel free to submit your exact steps to reproduce to uo@broadsword.com
  • ForeverFunForeverFun Posts: 977
    Kyronix said:
    Kyronix said:
    @ ForeverFun - if you'd like to call out on GC on TC1 as we'll be monitoring for a short while, but we investigated the issue as you reported - was your backpack overloaded by any chance?  It's possible there was no room and the item was placed at your feet.

    I called out several times to you by name on TC1, requesting head transmog potions.

    As mentioned above, I can no longer hand over an item to test on TC1 as I can no longer xfer characters/items to TC1.  Please do add all the transmog potions to one of the static tables for the "give" commands on TC.

    I reproduced the problem on June 3/4th 2025.  Was not overweight  - ~200/500+ stones, 107 items in inventory.
    Sorry we missed you.  Feel free to submit your exact steps to reproduce to uo@ broadsword.com
    See (link).

    From memory, as I cannot re-do the crafting steps due to a lack of possessing a transmog potion.
    1. Craft a bone helmet, typeID 5206.
    2. Add "Mage armor" to the bone helmet, at a mage guildmaster. (I'm not 100% this was necessary).
    3. Use a clothing bless deed on an ordinary scholars halo. (I'm not 100% sure this is necessary).
    4. Use a transmogrify potion to copy the (blessed) scholars halo onto the bone helmet.  The bone helmet should look like the below image.
    5. Take the transmogrified bone helmet to the artificers at Ter Mur, drop onto it to convert the item.  
    6. You'll hear the usual "imbuing" conversion sound, though the item is deleted, and nothing is placed in your pack,
    While you are at it, placing transmog potions into the test center static "give resources" table, please also add Forged Metal of Artifact tool as well (I don't remember seeing this, and it's useful for testing other things.




  • Petra_FydePetra_Fyde Posts: 1,508
    While I accept that deleting the item is a bug, it should have just been rejected, but why would you take a helm of any kind to be altered anyway? As far as I know helms cannot be altered for gargoyle? 
  • KyronixKyronix Posts: 1,220Dev
    I just ran through the steps provided and was given back a pair of gargoyle earrings (type 16915).  With certain backpack art in the classic client it can be difficult to see the earrings - which style are you using? 
  • PawainPawain Posts: 10,824
    So all these years I could have had decent garg ear rings by using a helmet.  Garg ear rings are difficult to find with decent stats.
    Focus on what you can do, not what you can't.
  • _Psycoder_Psycoder Posts: 22
    Even if you find a good earring, it will be something like 100mil. 

    Is it just the helmet or does he convert every kind of head slot to earrings?
  • PawainPawain Posts: 10,824
    _Psycoder said:
    Even if you find a good earring, it will be something like 100mil. 

    Is it just the helmet or does he convert every kind of head slot to earrings?
    I'm like Petra, I did not think human head gear would convert to garg ear ring.  But we have the event ones so no need for me to do it now.
    Focus on what you can do, not what you can't.
  • ForeverFunForeverFun Posts: 977
    edited June 6
    Kyronix said:
    I just ran through the steps provided and was given back a pair of gargoyle earrings (type 16915).  With certain backpack art in the classic client it can be difficult to see the earrings - which style are you using? 

    Thanks for enabling "copy to test" across publish versions!
    I reproduced this again just now, after transferring the character with item in hand.

    (I also converted an ordinary halo without the deletion occuring).
    I use EC grid view, and also know how to use the "Search" function to confirm whether an item is actually present or not.  

    I'm parked at the artificer now, have call out in GC a few times..  come on by, I'll hand you an item to test.


    p.s. you may take the item (bone helmet halo) from my main pack if I don't respond - standing at the artificer in ter mur. Make sure you make several copies of it before you test it.
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