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And bumping this one.
Turns out it's another of my Legendary guildmates, and one of my best mates ingame who has lost a lot here.
Hope this is being resolved.
My friend tryed to move a character between napa and atlantic, but it dissapeared on the way there, he is now able to log in to both shards, but no sign of the character? anyone else had this? do you get the character back? @ Bleak @ Kyronix
Had the exact same problem just a couple of weeks ago.
I paged a GM, took them about 1 week to fix it.
i was bit to quick on that post, the char and the items it held have shown up on atlantic now Im told!
Yep he's back, thanks guys.