EJ Bank and Broadsword predatory behavior

Dezera

Devs - Need an actual response here.

My account turned into an EJ account. I just logged on to it today to see what was there and remove what I wanted. I am unable to remove anything from the bank.  From what I've read, people say this is working as intended and you have to BUY something to get your own items out of the bank. OR re-sub your account and then wait another 3 months for it to go EJ again.

Why is this the case?  Why are you charging people extra money when all you have to do is let them remove items from the bank. This is not a difficult concept, it's quite simple, or are you simply trying to squeeze more money out of people playing an ancient game? This is a very predatory thing to be doing and makes me lose what little respect I had left.

Pawain

I think you can take things out but the bank only holds 25 items so you cant put stuff back in.

Its their game their rules. Have you never played a game before?  All games have rules.

Bilbo

Guess you didn't read the does and don'ts about EJ Accounts and now you are on here bitching about it.  What you thought you were going to have all the rights of a paid account without paying for it.

Bilbo

Dezera said:

Devs - Need an actual response here.

My account turned into an EJ account. I just logged on to it today to see what was there and remove what I wanted. I am unable to remove anything from the bank.  From what I've read, people say this is working as intended and you have to BUY something to get your own items out of the bank. OR re-sub your account and then wait another 3 months for it to go EJ again.

Why is this the case?  Why are you charging people extra money when all you have to do is let them remove items from the bank. This is not a difficult concept, it's quite simple, or are you simply trying to squeeze more money out of people playing an ancient game? This is a very predatory thing to be doing and makes me lose what little respect I had left.

So your account isn't an EJ Account like you want us to believe, nice try.  EJ Accounts can not post here no matter what you say.

Pawain

All the info is posted on the page where you get an EJ account.  You could read before you complain about the rules.  They are clearly stated.

https://uo.com/endless-journey/

Ya I thought only paid accounts can troll here.

Dezera

My account is an EJ account, it was a veteran account that converted to an EJ account. I have another account that has a subscription. I have not been on the account that is now an EJ one in months so I did not know what items were in the bank or that it was over the EJ account "limit". 

The EJ link posted does not specify that you will be unable to pull items out of your bank if it is over this limit when it is converted. Yes, I read the link before posting here and there are other posts on these forums from people with the same issue and complaint.

Yes, I know that I cannot add items to the bank if it is at the limit. I don't want to add items. I want to remove what was in there when the account was converted.

No, I'm not trolling.

Lord_Nabin

Then resub your account for a month and clean out what you need. EJ wasn't created for you to just access the stuff in an account you chose not to support. 

Dezera

Lord_Nabin said:

Then resub your account for a month and clean out what you need. EJ wasn't created for you to just access the stuff in an account you chose not to support. 

So to play a free account, that they converted after it being inactive, I'm supposed to resub to retrieve my items and then let it go inactive for 3 months for it to be an EJ account again?  Bit of a shit move by any company and doesn't really make it "free".

Lord_Nabin

Sucks when you try to work a system without understanding the system. Getting mad because of your plans failure isn't Broadsword fault. 

Suck it up and resub your account if the stuff is that important to you and quit complaining. 

Dezera

Lord_Nabin said:

Sucks when you try to work a system without understanding the system. Getting mad because of your plans failure isn't Broadsword fault. 

Suck it up and resub your account if the stuff is that important to you and quit complaining. 

How is this a failure of planning? There is nothing saying that if the bank is over the EJ limit when it's converted, that you won't be able to retrieve your items. If you haven't logged into the account in months, how are you supposed to know what's in your bank or plan for this?

Why are players getting mad about someone wanting the Devs to answer a question?

Pawain

There is nothing in your bank worth paying for.

Marge

Endless Journey Posted on April 4, 2018 by Mariah Miscellaneous
Bank Box	Yes	Yes, limited to 20 items ( storage expansions can increase the max item count to 28).  Any account over the max limit will be able to view their full banks but will not be able to remove any items at this time.

Dezera

Marge said:

Endless Journey Posted on April 4, 2018 by Mariah Miscellaneous
Bank Box	Yes	Yes, limited to 20 items ( storage expansions can increase the max item count to 28).  Any account over the max limit will be able to view their full banks but will not be able to remove any items at this time.

Marge, where is this located? It's not on the EJ specific page.

Lord_Nabin

Dezera said:

Lord_Nabin said:

Sucks when you try to work a system without understanding the system. Getting mad because of your plans failure isn't Broadsword fault. 

Suck it up and resub your account if the stuff is that important to you and quit complaining. 

Why are players getting mad about someone wanting the Devs to answer a question?

Hmm maybe it's your over the top dramatic , off base, post title.

Marge

I googled - "uo ej" and the uowiki page for endless journeys was first option. Scrolled down to Restrictions list and there it was.

Dezera

Marge - While it is not on the official webpage, I appreciate your answer on where you found this.

Nabin - If you don't like the title, you don't have to respond or be rude since it's not an attack on you or any other player.

Lord_Nabin

Sorry if you feel like I'm being rude. You are the one who posted in a public forum inviting a response.

If you don't Iike being held accountable for your own choices/opinions maybe better not to post. 

Marge

Is this what you mean by official webpage?

https://uo.com/endless-journey/

If so, they have this there:

"You can check out more information on Endless Journey here."

It leads you to the wiki page.

Dezera

Thank you Marge

Marge

You Welcome

Norry

As an added note, beware using EJ accounts for transfers. The toon will have a wand created in their bank, and it puts you over the limit.

Mariah

I would advise anyone thinking of letting an account go to EJ to first read the information so that they know exactly what the restrictions are.