A closed Account

DrakelordDrakelord Posts: 1,792
I have a closed account (now five months) on my master account that I want to turn into an EJ account, now I have tried logging in but it gives me the so so errors of closed account etc..  Do I need to remove it from my master account to change it to an EJ account or is this an EA/Broadsword problem that they need to look at and fix?  Should I turn in a ticket thru the support email to have the account unlinked from my master?
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