6 month long game time is removed from the store?

Comments

• Thrakkar Posts: 46

  October 2023

  I just checked right now and it is at least still available on the german store.

  https://www.ea.com/games/ultima/ultima-online/ultima-online-6-month-game-time-code/buy-timecode

  
  
• Lord_Frodo Posts: 2,421

  October 2023

  Hit the right arrow one more time.  It is in the US Store
• Mariah Posts: 3,235Moderator

  October 2023

  This is being looked into.
  
• Arnold7 Posts: 1,402

  October 2023 edited October 2023

  Your computer screen does not display all the options.  Click-on the arrow to display the next screen.  Felt really dumb when I asked the same question and got this answer.  Should have known to do that.  It worked.
  
• Mariah Posts: 3,235Moderator

  October 2023

  The link @shootgun provided actually goes to the 6 month gametime download - for countries where it is in stock. It would seem it is out of stock where he lives, but it's being checked into, so he should check back regularly.
  
• Smoot Posts: 410

  October 2023

  maybe their sick of people buying 6 month game time codes for $12 and trying to fix that.   or not.  cant imagine how much moneys been lost since codes have been available for so cheap.

  
  
• username Posts: 826

  October 2023

  Maybe the @Community Manager has some input probably not but would be a nice time to manage the community.

  This discussion has been closed.
  
  I will be slow to reply because I cannot log in/stay logged in to the forums.
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• Community Manager Posts: 299Dev

  October 2023

  The latest information about this was posted to uo.com: https://uo.com/2023/10/17/issues-purchasing-codes-from-the-ea-store/.
  
  "Morning Eveyrone,

  I am happy to announce as of yesterday the store has been fixed and we are again able to purchase codes from the EA store.  Thank you everyone for working with us so we could get this taken care of.

  Have a great weekend!

  Mesanna"
  
  If you're still having issues, can you tell me what region you're from and if it's still an issue as of writing?

  
  

  Thank you!
  

  Ultima Online Twitter/X - https://twitter.com/UOTownCryer

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  Email - uo.fenneko@gmail.com
  
• Whitewolf Posts: 218

  October 2023

  any idea when the UO store will be back up? been down all morning
• Lord_Frodo Posts: 2,421

  October 2023

  Community Manager said:

  The latest information about this was posted to uo.com: https://uo.com/2023/10/17/issues-purchasing-codes-from-the-ea-store/.
  
  "Morning Eveyrone,

  I am happy to announce as of yesterday the store has been fixed and we are again able to purchase codes from the EA store.  Thank you everyone for working with us so we could get this taken care of.

  Have a great weekend!

  Mesanna"
  
  If you're still having issues, can you tell me what region you're from and if it's still an issue as of writing?

  
  

  Thank you!
  

  So you are quoting a 7 day old post with zero update from UO or EA as to the reason why, sad.
• Whitewolf Posts: 218

  October 2023

  store seems to work fine on baja just not working on atlantic
• Higure Posts: 7

  October 2023

  For my region 3 month, 6 month and 7th character slot codes are missing.
• Mariah Posts: 3,235Moderator

  October 2023

  Higure said:

  For my region 3 month, 6 month and 7th character slot codes are missing.

  
  

  What region is that please? 
  

  
  

  When you paste the url here it shows

  https://www.ea.com/games/ultima/ultima-online/ultima-online-6-month-game-time-code/buy-timecode

  but when you access it from you home it shows the region you have connected to, like this:
  

   https: //www.ea.com/en-gb/games/ultima/ultima-online

  Please tell us what you see in your url that is in the part I have bolded.
  

  
  
• Higure Posts: 7

  October 2023

  Mariah said:

  Higure said:

  For my region 3 month, 6 month and 7th character slot codes are missing.

  
  

  What region is that please? 
  

  
  

  When you paste the url here it shows

  https://www.ea.com/games/ultima/ultima-online/ultima-online-6-month-game-time-code/buy-timecode

  but when you access it from you home it shows the region you have connected to, like this:
  

   https: //www.ea.com/en-gb/games/ultima/ultima-online

  Please tell us what you see in your url that is in the part I have bolded.
  

  
  

  
  
  Its Turkey.
  
  When I copy and paste this url it shows the same address but there is note saying "This is unavailable to purchase". I click through available add-ons down below. 
  This is the address for 1 month game time: "https://www.ea.com/games/ultima/ultima-online/ultima-online-1-month-game-time-code/buy-timecode"
  There is no indication of a region on address.
• shootgun Posts: 321

  October 2023

  @Mariah
  

  
  

  I replied privately.