Invalid Code when Redeeming Sovereign Code
Hello,
Yesterday I intended to purchase sovereigns. I went to the EA site linked from UO.com. I went through the process of placing an order for sovereigns.
After placing the order I received an email from EA with a code in the email. I took that code and entered it into the account management site and received the message invalid code.
I have sent pictures via email to support@ultimaonline.com and Messana@broadsword.com
You have my money yet I don't have my make believe in game currency yet. Pretty frustrating process.
Yesterday I intended to purchase sovereigns. I went to the EA site linked from UO.com. I went through the process of placing an order for sovereigns.
After placing the order I received an email from EA with a code in the email. I took that code and entered it into the account management site and received the message invalid code.
I have sent pictures via email to support@ultimaonline.com and Messana@broadsword.com
You have my money yet I don't have my make believe in game currency yet. Pretty frustrating process.
Comments
This was the issue. When trying to apply the code it was going toward the parent account. Thank you kindly Sasha.