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COMMUNITY WARNING FOR ULTIMA ONLINE CREDIT CARD SUBSCRIBERS.

Nails_WarsteinNails_Warstein Posts: 133
in General Discussions
If you subscribe to UO with a credit card, you may want to make sure you updated your credit card information with the new "Chip Reading" credit cards, since most financial institutions are prematurely canceling "Striped Cards". This happened to me, and I thought nothing of it, because I use game time codes. However a good friend of mine almost lost his entire castle of rares because he didn't realize his credit card was cancelled, because it was a striped card. I know mine was cancelled about 6 weeks ago even though it expired 7/2020. 

I apologize if this was already mentioned, but its important to bring to everyone's attention again. They almost lost everything they owned in UO, and I really hope this hasn't and doesn't happen to anyone else. I am emailing Mesanna about this today as well. It should be in the newsletter at least.
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Comments

  • BilboBilbo Posts: 2,834
    TY for the warning.
  • jaytinjaytin Posts: 417
    Thanks for the warning and glad your friend didn't lose his stuff!
  • Garth_GreyGarth_Grey Posts: 1,459
    edited May 2018
    This makes no sense, online use of CC's don't give access to the chip or the stripe, both exist on the same card. Also an expired or bugged CC would still take your friends castle 90 days to start collapsing.
    You and Several Others like this.


    Please make the Grizzled Mare a 5 slot mount, it's incredibly rare and deserves it. Some of us have been waiting a long time for this simple addition.
  • Nails_WarsteinNails_Warstein Posts: 133
    edited May 2018
    @Garth_Grey ;

    They cancelled his card 90 days ago, and he didn't even know, cause he only used it for Ultima Online.

    The credit card companies are sending out the chip reading cards to replace the striped ones, and those new cards have new numbers and expiration date and security codes on them.  They sent me a chipped card in January which they requested I activate because they are discontinuing the striped cards.  I never activated it since my striped still worked.  However one day I go to use the striped and they cancelled my striped card in April even though it wasn't expired yet.  They didn't even inform me.  Same thing happened to my friend. They are forcing everyone to go to the chipped cards for some dumb reason.  I think they can be tracked better to prevent fraud.
  • TimTim Posts: 826
    The bank sent you a new card and the old one was being discontinued so why didn't you?
  • Nails_WarsteinNails_Warstein Posts: 133
    In my case, I hardly use my debit card.  Since I use game time codes unlike my friend.  There was no urgency to activate the new one.  The old one worked almost 4 months after getting the new one.
  • Nails_WarsteinNails_Warstein Posts: 133
    Look everyone's situation is different.  I still find it necessary for people to be aware of this issue.
  • TrevelyanTrevelyan Posts: 21
    edited May 2018
    Blimey, that's scary!

    I've recently changed to Gametime codes because they're a lot cheaper than a CCA payment but I have noticed in the past that the billing system is very silent when it comes to a cancelled payment method. 

    One thing that would really help is an email that is sent out after the account is closed to verify that is the case. In fact; this should already happen and there shouldn't be a way to opt out of receiving those emails.. 
  • SlissSliss Posts: 283
    Account management does not send you an email if you card fails?
  • Uriah_HeepUriah_Heep Posts: 915
    All accounts are on the same master acct.  Only one of them gets an email when it expires...the rest of them I have to watch manually.  Makes no sense at all to me

  • AtlanticRealtorAtlanticRealtor Posts: 143
    you can just use Two  6 Months Game Time Code and be done for the whole year!!!
  • Captain_LuckyCaptain_Lucky Posts: 556
    If I had an account I didn't log into for months I think I'd consider if I really needed that account :P
    Tell me lies, tell me sweet little lies
  • UrgeUrge Posts: 1,291
    Uriah_Heep said:
    All accounts are on the same master acct.  Only one of them gets an email when it expires...the rest of them I have to watch manually.  Makes no sense at all to me


    I get emails for each account on 1 master.

  • InLorInLor Posts: 414
    You get emails for cancellation, deactivation, failed payments.. your bank of course also notifies you ..and you would be getting a new card too, wouldn't you? Silly topic.. 
    A qua lemmúr wíste, an zen anku vol verde wís.
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