Unable to remember Mythic Master Account name.

Deb · April 6

My brother was trying to update banking info and cannot remember his Mythic Master Account name/email.

Tried emailing support, etc and keep getting Mail boxes are full. Can someone please give me a good contact

email or phone number. We do not want to lose our accounts.

Thank you ion advance

Community Manager · April 7

Deb said:

My brother was trying to update banking info and cannot remember his Mythic Master Account name/email.
Tried emailing support, etc and keep getting Mail boxes are full. Can someone please give me a good contact
email or phone number. We do not want to lose our accounts.
Thank you ion advance

Are you e-mailing support@ultimaonline.com ? That would be the e-mail to assist with billing issues.

Grimbeard · April 7

Why do some email providers not work is this something the team can address

Community Manager · April 8

Grimbeard said:

Why do some email providers not work is this something the team can address

I would recommend not using hotmail, msn or live e-mails as those tend to have issues for some reason.

Lokea · April 8

Community Manager said:

Grimbeard said:

Why do some email providers not work is this something the team can address

I would recommend not using hotmail, msn or live e-mails as those tend to have issues for some reason.

I run a few mailing lists for websites I own or contribute to, and it seems like when we have legitimate problems with people not getting emails, a lot of times it's the Microsoft email addresses. If I had to guess, maybe Hotmail was used for a lot of spam in the past or Microsoft picked up a group of IP addresses that were used for spam (and so are still penalized), but I'm not sure, I just know the MS emails are occasionally a problem.

Howdy, Stranger!

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Unable to remember Mythic Master Account name.

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