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Broadsword emails - @kyronix

KingKing Posts: 143
in General Discussions
Congratulation again @Kyronix

just some clarification on the matter.

everything related to Customers, accounts  - EM and GM related, still under Mesanna right?
  • support@ultimaonline.com
  • mesanna@broadsword.com
  • bonnie@broadsword.com

We will have ways to contact the rest of the team?
kyronix@
bleak@




Comments

  • MariahMariah Posts: 3,398Moderator
    uo@broadsword.com
  • KingKing Posts: 143
    @Kyronix can you please take 1 minute of your precious time and address this?

    couple people told me the same thing, that they emailed mesanna last week 2,3,4,5,6 times and not a single answer on any of the emails, is she away? vacation? How do we get in touch?
  • KyronixKyronix Posts: 1,208Dev
    Our Communication Crystal

    This should cover it - as Mariah said, uo@broadsword.com should be used for email contact.  Don’t send hyperlinks.


  • LarisaLarisa Posts: 1,233
    How long does it usually take for a response?

    I sent an email requesting a memorial be put on the memorial wall on Origin for a guild member that we lost back in October. We are planning on having an in game memorial and I would love to have the memorial on the wall so that after the memorial we can all go down to the wall and pay our respects.

    E-mail was sent on February 12th.

    Thanks!

    I did sent it to the uo address.

  • LarisaLarisa Posts: 1,233
    Thank you :)

    I know ya'll are busy so it's VERY appreciated!



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