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"normally if you drop an item onto an npc, they will give it back proclaiming they have no interest"
I remember when people dumped very valuable stuff onto "Inu the Crone" or similar NPCs back in 2006/08... what fun that was! And what an uproar! How do you even think of dumping stuff onto NPCs, well... we'll never know. (I was always too poor to dump valuable stuff on NPCs...)
I usually do open a trade window, but I was in a hurry and wasn't thinking.It seems that the GM's have to like you to help you.I did put in a ticket and the GM just sent a generic message aboutnot replacing lost or stolen items.(after I waited around for 2 hours)It isn't lost, its in the NPCs backpack.(I figured a GM would have to power to remove it from the NPC's backpackbut apparently they don't know how to do it.)==========I guess it depends on the accounts agewhether or not they will help you.a guild member tried to place a fire painting & it poofed.GM showed up and said that it was a known bugand for her to email Mesanna.who came to her house and placed it for her.