Guild Alliance issue that GMs cant solve more than a month
Here is my pity story:
I'm a guild leader of one of the biggest guild on Europe - Lukomorie [L&M]. There was an guild Alliance between [40%] and [L&M]. In that ally - [40%] was ally leader.
Then [40%] made another ally. But my guild is still in old ally. I dont have a button "leave ally" in my guild menu gump.
I cant offer to any guild an ally cause - "I'm not an ally leader"
Other guilds cant give me ally cause - "[L&M] is already in ally"
I wrote a GM page 29.01.2018.. Gm came to me and he cant solve this issue.
"Thank you for your petition 9147913. Your issue has been escalated to the next level so it can be addressed properly. It may take some time for your issue to be addressed, so we ask that you be patient with us"
15.02.2018 I've wrote to GMs again:
"We are contacting you regarding your appeal, Ticket#: 9149963. Unfortunately your issue is currently under investigation in ticket 9147913."
Still nothing...
We also tried to break new [40%] ally and rebuild our old ally [40%] + [L&M] - nothing
40% was able to sent me request, but I didnt see it.
I was no able to sent request - cause I'm not an ally leader ))
I even able to write in ally chat - and 40% are able to read my messages, I cant see ally messages )
And we are also not green to each other.
I'm just wondering, is it really so great issue than uo support cant solve it more than a month? ))
I'm a guild leader of one of the biggest guild on Europe - Lukomorie [L&M]. There was an guild Alliance between [40%] and [L&M]. In that ally - [40%] was ally leader.
Then [40%] made another ally. But my guild is still in old ally. I dont have a button "leave ally" in my guild menu gump.
I cant offer to any guild an ally cause - "I'm not an ally leader"
Other guilds cant give me ally cause - "[L&M] is already in ally"
I wrote a GM page 29.01.2018.. Gm came to me and he cant solve this issue.
"Thank you for your petition 9147913. Your issue has been escalated to the next level so it can be addressed properly. It may take some time for your issue to be addressed, so we ask that you be patient with us"
15.02.2018 I've wrote to GMs again:
"We are contacting you regarding your appeal, Ticket#: 9149963. Unfortunately your issue is currently under investigation in ticket 9147913."
Still nothing...
We also tried to break new [40%] ally and rebuild our old ally [40%] + [L&M] - nothing
40% was able to sent me request, but I didnt see it.
I was no able to sent request - cause I'm not an ally leader ))
I even able to write in ally chat - and 40% are able to read my messages, I cant see ally messages )
And we are also not green to each other.
I'm just wondering, is it really so great issue than uo support cant solve it more than a month? ))
Comments
You have to go under the diplomacy button in guild roster and type in the name of the guild your allied to or want to be allied to, then when their guild shows up on list click on it and itll have the options to leave alliance or join alliance or itll say alliance request pending.
40% also cant give me request cause - L&M already in alliance.
Dead end. ))
As you can see at my screenshots I did all steps you told.
And when I click at my alliance leader guild 40% I got a gump WITHOUT button Leave Alliance <span></span>
Edit:
Hmmm, it seems any guildmate should have a leave alliance button even if they don't have the authority to use it. I know as an alliance leader, there is sometimes this glitch where when I add a guild to my alliance, it breaks off my guild and the new guild from the whole alliance. We don't see the other alliance members on our alliance list anymore, though seemingly we are still allied. To fix it, I had to basically backtrack by kicking the new guild and letting the alliance rest back to normal (which usually takes to the next sever up). I wonder if when you joined, this happened to you.
Out of curiosity, what happens if you request an alliance with the Russian Vodka? It doesn't seem to recognize you are in an alliance with them if it gives you this option. Is the Russian Vodka guild inactive now?
When 40% tried to send me request he got message that "L&M already in ally".
When I tryed to send ally request to 40% my message was - you are not alliance leader.
As I mentioned with my own experiences with the guild glitches, as the alliance leader I basically back tracked. I would kick the new guild that caused the issue and let the server reboot refresh our alliance. Then I was add them again. So if 40% could kick the guild they added which broke the whole thing and if you guys wait for server up, maybe it will reset and fix it like it always does for me. If it does work and it resets, you can resend the invite to that other guild.
I looked at this today, somehow 40% joined two alliances which locked your guild up from doing anything. The game didn't actually see you in an alliance with anyone. I am hoping what I did will fix your issue after server maintenance this evening. Please email me and let me know if it does indeed fix your issue.
Mesanna
ps GM's would not have been able to fix this issue, I had to get an engineer to look at the code to find out why it was broken
After the reboot, everything fell into place.
Thank you very much, I'm very happy
Good result for you guys, I'm glad, you are a decent opponent.
Thank you Mesanna for sorting them out, they add a lot to the game.