Unable to play Enhanced Client

I am using Windows 10 on an iMac using Parallels. I have full licenses for both programs, and are all updated. I am able to play the Classic Client; however, I have downloaded and fully patched the Enhanced Client umpteen times. After patching, and when I click "Play" I see a revolving circle next to my cursor, then nothing happens. Please let me know if this is something anyone has experienced and what I may need to do to be able to play the EC. Thank you!
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