Months after lodging a complaint about a broken UO product I get a response.
Short story. Lighthouse is meant to save your ship if you forget to refresh it. I have a lighthouse and paid money for a Britanian ship, feeling secure that I would not lose the ship if I forgot to refresh it. The lighthouse failed to work. My ship disappeared and UO devs refuse to replace it. So today I'll turn off my auto-renewals for my accounts. It's such a shame that a game I met my wife in, has turned into a such a cheap carny ripoff outfit.
These forums make me log in so much I feel like a lumberjack.