Lost Fire Resist lost my red Cu Sidhe.

ABBAtou

Hello,

I was lucky enough to get a red Cu Tamen for myself. However, I was with the CU in the Yomotsu Mine when the Cu and I were kicked out of the game due to a loss of internet connection, and when I got back into the game, I noticed that my well-trained CU had lost 35% of its fire resistance. I contacted support via the website about 4 weeks ago, but I haven't received a response yet, because I think I probably contacted the wrong support team.

As you can see in the photo, my CU lost a total of 46%: 35% in Fire Resist and 11% in Poison.

Does anyone know if there is a separate email address for the Game Masters that I can write to?

I would be grateful if you could solve this problem, as Cu has received most of the good PowerScrolls.

Thanks

ABBAtou

Community Manager

ABBAtou said:

Hello,

I was lucky enough to get a red Cu Tamen for myself. However, I was with the CU in the Yomotsu Mine when the Cu and I were kicked out of the game due to a loss of internet connection, and when I got back into the game, I noticed that my well-trained CU had lost 35% of its fire resistance. I contacted support via the website about 4 weeks ago, but I haven't received a response yet, because I think I probably contacted the wrong support team.

As you can see in the photo, my CU lost a total of 46%: 35% in Fire Resist and 11% in Poison.

Does anyone know if there is a separate email address for the Game Masters that I can write to?

I would be grateful if you could solve this problem, as Cu has received most of the good PowerScrolls.

Thanks

ABBAtou

You need to page a GM in game. Go to your Help menu and submit a ticket through there. They should be able to assist in looking into the pet.

ABBAtou

Helllo, 
thank you  fpr your message but my english is not so good to know which  Help Option i must select to start my Supportticket for the GM. I will send you a E-mail. Thank you fpr your info.

Community Manager

ABBAtou said:

Helllo, 
thank you  fpr your message but my english is not so good to know which  Help Option i must select to start my Supportticket for the GM. I will send you a E-mail. Thank you fpr your info.

Okay! Best of luck in getting your issue resolved!