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Disconnection Issues Since Last Update

AmberWitchAmberWitch Posts: 706
in General Discussions
The last two days has seemed many players crash several times during the event. Last night my husband lost connection at least 5 times, myself 6, and others had a similar issue. Which client, web based or not didn’t make any difference. This is on the Baja shard.
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Comments

  • keven2002keven2002 Posts: 2,590
    I've noticed more crashes since the rifted crown event started... I kind of chalked it up to Mistas because that seems to be where it happens the most (also is where I spend 90% of my time). Also chalked it up to playing on ATL lol.
  • PawainPawain Posts: 11,181
    A few on LS have crashed multiple times during the Mistas fight since the last patch. Some were before.
    Focus on what you can do, not what you can't.
  • RockoRocko Posts: 191
    I was using the EC and Pinco's UI and had at least one or two crashes per event for weeks.  I uninstalled Pinco's and have had zero crashes.  I did reinstall the EC too..
    Former content creator for UO Stratics.
  • OpheliaOphelia Posts: 13
    The connection losses due to client server synchronization error are so frequent for me it's made the game unplayable. I've sent emails to developers with no response. For me it started with the last event and now with the most recent patch it's worse.  Now my client actually shuts down to desktop randomly.  I have no other issues with connection loss on any other games I play online.  It's just UO.  At this point after 28 years, I'm letting my subscriptions run out on a game I truly love playing, it's no longer worth the nightly frustration of trying to stay connected to UO servers.
  • Community ManagerCommunity Manager Posts: 687Dev
    I have passed along this information and concerns to the Dev team. 
    Ultima Online Twitter/X - https://twitter.com/UOTownCryer
    Ultima Online Instagram - https://www.instagram.com/uotowncryer/
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    Email - uo.fenneko@gmail.com

  • Victim_Of_SiegeVictim_Of_Siege Posts: 2,444
    edited August 28
    I have passed along this information and concerns to the Dev team. 
    Here's something to add to the mystery, i had two accounts on today, both paid accounts, one i was filling BOD's on and the other was filling the transfer crate. one had the disconnect, the other did not. 
    A Goblin, a Gargoyle, and a Drow walk into a bar . . .

    Never be afraid to challenge the status quo

  • PawainPawain Posts: 11,181
    edited August 28
    I have passed along this information and concerns to the Dev team. 
    Here's something to add to the mystery, i had two accounts on today, both paid accounts, one i was filling BOD's on and the other was filling the transfer crate. one had the disconnect, the other did not. 
    That will happen to me once in a while.  But not in the last few months.   I have been using CUO and have minimum 3 guys on for the event.  One time one of them disconnected, his was so bad it kicked him to Humility.  CUO sticks pretty well.

    Lokea who uses CC I think, has had disconnects for the whole event.  Since the last patch, at least 3 other players have had 4 to 6 disconnects during each city event.  That would be horrible.
    Focus on what you can do, not what you can't.
  • Victim_Of_SiegeVictim_Of_Siege Posts: 2,444
    Pawain said:
    I have passed along this information and concerns to the Dev team. 
    Here's something to add to the mystery, i had two accounts on today, both paid accounts, one i was filling BOD's on and the other was filling the transfer crate. one had the disconnect, the other did not. 
    That will happen to me once in a while.  But not in the last few months.   I have been using CUO and have minimum 3 guys on for the event.  One time one of them disconnected, his was so bad it kicked him to Humility.  CUO sticks pretty well.

    Lokea who uses CC I think, has had disconnects for the whole event.  Since the last patch, at least 3 other players have had 4 to 6 disconnects during each city event.  That would be horrible.
    Has happened to me multiple times in the past few days.

    A Goblin, a Gargoyle, and a Drow walk into a bar . . .

    Never be afraid to challenge the status quo

  • PawainPawain Posts: 11,181
    Glad I switched to CUO.
    Focus on what you can do, not what you can't.
  • keven2002keven2002 Posts: 2,590
    Victim_Of_Siege said:
    I have passed along this information and concerns to the Dev team. 
    Here's something to add to the mystery, i had two accounts on today, both paid accounts, one i was filling BOD's on and the other was filling the transfer crate. one had the disconnect, the other did not. 
    This happens to me as well... I'll have 3 windows open sometimes and only 1 will disconnect. I'm using CC for all 3.
  • LokeaLokea Posts: 286
    It’s been bad the last 48 hours - both my kid and I on two different computers are crashing multiple times during the Mistas event. Can’t really pin down what the problem is.  Both on EC
  • keven2002keven2002 Posts: 2,590
    edited August 29
    I also crashed during the Champion fight this AM...which is obv the worst time to crash  :s
  • ChumboWumboChumboWumbo Posts: 95
    edited August 29
    CUO.
    CUO makes CC and EC look and feel like actual garbage (because they are). I don't understand a boomers need to stick with an inferior product when legitimately better options exist. Gets old seeing "I crashed" in Gen chat 50 times a siege because y'all can't be bothered to switch to the vastly superior client thats been available for nearly a year.

    Content updates would probably be more frequent/larger if the staff wasn't constantly busy trying to get archaic clients that should be retired to continue working in a never ending patchwork, because y'all refuse to modernize or let go of said archaic clients.
    My pronouns are: Cry/Me/A/River
  • PawainPawain Posts: 11,181
    edited August 29
    Yes, CUO.  They are updating it when players tell them about issues, they do not take time away from the Devs.  Very few crashes.
    Focus on what you can do, not what you can't.
  • Victim_Of_SiegeVictim_Of_Siege Posts: 2,444
    Pawain said:
    Yes, CUO.  They are updating it when players tell them about issues, they do not take time away from the Devs.  Very few crashes.
    Can you (or anyone else) remind me how to make action bars for me to put my spellbooks/runebooks in again please. Computer fubarred a while back and i lost all that.

    A Goblin, a Gargoyle, and a Drow walk into a bar . . .

    Never be afraid to challenge the status quo

  • PawainPawain Posts: 11,181
    edited August 29
    Opps that what I was supposed to check.  Options Experimental Web Action Bar Enable?
    Focus on what you can do, not what you can't.
  • GrimbeardGrimbeard Posts: 3,180
    Why has a thread about disconnect issues been allowed to turn into a CUO tutorial? 
  • PawainPawain Posts: 11,181
    So those who do not want to disconnect can play?
    Focus on what you can do, not what you can't.
  • GrimbeardGrimbeard Posts: 3,180
    edited August 29
    Or we could focus on the issue and getting it fixed 
  • Victim_Of_SiegeVictim_Of_Siege Posts: 2,444
    edited August 29
    Grimbeard said:
    Or we could focus on the issue and getting it fixed 
    I believe that one could quite possibly facillitate the other. 

    Pawain     said:
    Opps that what I was supposed to check.  Options Experimental Web Action Bar Enable?
    It is the Counter, you can change its size and rows. I couldn't figure out what that action bar under experimental does and no tool tip i could find. The only issue with the counter is, instead of putting each individual runebook it counts them and only opens the first one dropped into it so those like me that have 2-3 books can't utilize it. not the same as action bars but close. @blank is action bars like EC something that could be added.
    A Goblin, a Gargoyle, and a Drow walk into a bar . . .

    Never be afraid to challenge the status quo

  • PawainPawain Posts: 11,181
    edited August 30
    Grimbeard said:
    Or we could focus on the issue and getting it fixed 
    We?  you got a programmer in your pocket?  All we can do is play with what we are given.
    Focus on what you can do, not what you can't.
  • GrimbeardGrimbeard Posts: 3,180
    Pawain said:
    Grimbeard said:
    Or we could focus on the issue and getting it fixed 
    We?  you got a programmer in your pocket?  All we can do is play with what we are given.
    Right people who want to play with CC  and EC you know the official clients are having issues nothing at all to do with CUO..
  • Victim_Of_SiegeVictim_Of_Siege Posts: 2,444
    edited August 30
    Grimbeard said:
    Pawain said:
    Grimbeard said:
    Or we could focus on the issue and getting it fixed 
    We?  you got a programmer in your pocket?  All we can do is play with what we are given.
    Right people who want to play with CC  and EC you know the official clients are having issues nothing at all to do with CUO..
    I'm going to disagree with you my friend, we now have 3 official clients, and CUO appears to not have the issue. This means that the problem may lie Client-side instead of server, so this is all relevant information. I'll play CUO today and see if it does anything odd and report back.

    A Goblin, a Gargoyle, and a Drow walk into a bar . . .

    Never be afraid to challenge the status quo

  • keven2002keven2002 Posts: 2,590
    edited August 30
    @Kyronix / @Community Manager

    Today has been by far the worst day for crashing (playing CC)... it's unplayable currently as I'm crashing every 5-10min over and over. I'm on the ATL shard when I'm crashing. The worst part is that I'm just sitting in Luna not even doing anything (ie I'm on the forums with UO behind this page) or at Humility gate claiming rewards (nobody around) and I get a pop up to "close program". 

    I've crashed 6 or 7 times within the past hour (I do have multiple instances of UO open).
  • Community ManagerCommunity Manager Posts: 687Dev
    keven2002 said:
    @ Kyronix / @ "Community Manager"

    Today has been by far the worst day for crashing (playing CC)... it's unplayable currently as I'm crashing every 5-10min over and over. I'm on the ATL shard when I'm crashing. The worst part is that I'm just sitting in Luna not even doing anything (ie I'm on the forums with UO behind this page) or at Humility gate claiming rewards (nobody around) and I get a pop up to "close program". 

    I've crashed 6 or 7 times within the past hour (I do have multiple instances of UO open).
    I have passed this information along to the team. I would kindly ask that you email uo@broadsword.com as well with the shard, crash date(s), what you were doing, etc.
    Ultima Online Twitter/X - https://twitter.com/UOTownCryer
    Ultima Online Instagram - https://www.instagram.com/uotowncryer/
    Ultima Online Twitch - https://www.twitch.tv/BroadswordUO
    Ultima Online Discord - http://discord.gg/ultimaonline
    Email - uo.fenneko@gmail.com

  • Victim_Of_SiegeVictim_Of_Siege Posts: 2,444
    Community Manager said:
    keven2002 said:
    @ Kyronix / @ "Community Manager"

    Today has been by far the worst day for crashing (playing CC)... it's unplayable currently as I'm crashing every 5-10min over and over. I'm on the ATL shard when I'm crashing. The worst part is that I'm just sitting in Luna not even doing anything (ie I'm on the forums with UO behind this page) or at Humility gate claiming rewards (nobody around) and I get a pop up to "close program". 

    I've crashed 6 or 7 times within the past hour (I do have multiple instances of UO open).
    I have passed this information along to the team. I would kindly ask that you email uo@ broadsword.com as well with the shard, crash date(s), what you were doing, etc.
    Just a note, I am using the CUO today and have had 0crashes in the 3 hours i have played. I would say that i have averaged 2-3 in that same timeframe using EC in the last week 
    A Goblin, a Gargoyle, and a Drow walk into a bar . . .

    Never be afraid to challenge the status quo

  • PawainPawain Posts: 11,181
    Ill have 3 CUO guys sitting at the bank between spawns.  I have 1 guy on CC do deco and the CC will crash while the CUO guys just sit at the bank or do the city event.   CUO is able to stick.
    Focus on what you can do, not what you can't.
  • GrimbeardGrimbeard Posts: 3,180
    Cuo is totally independent and different than the two clients having issues no point  discussing it here
  • Victim_Of_SiegeVictim_Of_Siege Posts: 2,444
    Grimbeard said:
    Cuo is totally independent and different than the two clients having issues no point  discussing it here
    except that it means it's a client issue and that could help them figure out the issue?
    A Goblin, a Gargoyle, and a Drow walk into a bar . . .

    Never be afraid to challenge the status quo

  • GrimbeardGrimbeard Posts: 3,180
    Victim_Of_Siege said:
    Grimbeard said:
    Cuo is totally independent and different than the two clients having issues no point  discussing it here
    except that it means it's a client issue and that could help them figure out the issue?
    I understand your point but just because a motorcycle has wheels doesn't mean we should use it to diagnosis our car problems 
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