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How to "unstuck" EJ overlimit bank box ?

poppspopps Posts: 4,112
in General Discussions
How does one unstuck an EJ over limit bank box of 1 item ?

It currently shows 21/20 items so, it is 1 item over the limit, no clue how it happed.

When opening bank box, it says that because it is over the limit "no item can be taken out"...

Sounds weird to me, but that is what it says...

I mean, I could understand that it does not permit to put any more item into an over the limit bank box... but why not permit to take anything out to unstuck it ?

Paged a Game Master for help, only got an email which says that it is not possible to take any item out for over the limit bank boxes and it indicates purchasing expansions or a vault token to increase storage capacity.

But I have no interest to increase storage, only want to take 1 item out of the bank box to unstuck it.

But if the Game Master does not help and sends an email suggesting only how to increase the bank storage but not how to unstuck it, how do I solve the issue ?

Anyone gone through this to suggest a way ?

Comments

  • PawainPawain Posts: 10,572
    Looks like the GM answered the question, but you do not like the answer.
    Focus on what you can do, not what you can't.
  • keven2002keven2002 Posts: 2,376
    You pay for the bank vault thing (good for one month) or resubb your account.
  • poppspopps Posts: 4,112
    I think I mentioned that I am not interested in expanding the storage capacity...

    Just want to get the 1 item removed from the bank box to unstuck it.

    But how ?
  • poppspopps Posts: 4,112
    Pawain said:
    Looks like the GM answered the question, but you do not like the answer.

    Frankly, I do not understand how a bank box can get over the limit for 1 item when, "at" the limit, it is not possible to add anything to the bank box.

    Hence, I assume it must be because of some bug.

    Now, if so, why should I have to spend money to unstuck a bank box which got over the limit (21/20) because of some bug ?
  • vortexvortex Posts: 240
    popps said:
    I think I mentioned that I am not interested in expanding the storage capacity...

    Just want to get the 1 item removed from the bank box to unstuck it.

    But how ?

    Lockpicks
  • OreoglOreogl Posts: 546
    popps said:
    Pawain said:
    Looks like the GM answered the question, but you do not like the answer.

    Frankly, I do not understand how a bank box can get over the limit for 1 item when, "at" the limit, it is not possible to add anything to the bank box.

    Hence, I assume it must be because of some bug.

    Now, if so, why should I have to spend money to unstuck a bank box which got over the limit (21/20) because of some bug ?
    Was this always an EJ account?

    Ultimately it’s a poor function of the EJ banking system, especially for anyone wanting to return as an EJ account that has/had more than 20 items.

    There is no way to fix this other than to pay.

  • MizzlynMizzlyn Posts: 50
    Just to remind you if you do pay for a month to unstuck the bank you will need 3 months till the account opens under EJ rules
  • keven2002keven2002 Posts: 2,376
    popps said:
    I think I mentioned that I am not interested in expanding the storage capacity...

    Just want to get the 1 item removed from the bank box to unstuck it.

    But how ?

    You aren't expanding the storage capacity; you are paying the one time fee on your FREE account to use the bank box to put it in a place where you can use it how you want.

    It's simple as that. Either you pay for the vault token, resubb your account, or deal with not being able to access your bank. Those are literally your only options. It's not something you can debate.

    Why is this thread still going? lol
  • PawainPawain Posts: 10,572
    This must be a very special item. :D
    Focus on what you can do, not what you can't.
  • CinderellaCinderella Posts: 1,787
    buy a vault token with your sovs
    then remove from the bank what you wish
    by dragging it into the vault
    then you can put it in your backpack

    your account will still remain an EJ account

    ====

    how do I know this?
    because I added stacks of blank scrolls to the bank
    and the next day I was over the limit

    because it didn't create the fireworks wand, book or dagger
    when I created the character. they didn't show up until the shard came back up the next day.

    ===
    was it worth it?
    yes, because I was able to get back what I put in there.
    and I have a souvenir (vault ticket) to remind me not to do that again haha 
  • MizzlynMizzlyn Posts: 50
    Jezz I didn't know there was a vault token at least you would not have to wait 3 months ty for info
  • MariahMariah Posts: 3,387Moderator
    edited February 6
    Your answer is here:

    buy one vault token, that will allow you, as shown on the second page, to open your bank box totally, then remove an item, either to your back pack, or to the vault.


  • JackFlashUkJackFlashUk Posts: 1,076
    pay for the account
  • ChumboWumboChumboWumbo Posts: 42
    edited February 6
    "It's a bug on our end, so cough up $3 or your accounts just permanently f-ed over, deal with it"
    -The sentiment shared by everyone else as well because apparently this makes logical sense to them

    Thats... not at all how you get potential new players to maybe support your game. Yeesh. I'm not saying Popps is new, I'm saying y'all don't seem to understand how unwelcoming and hostile minor stupid nonsense like this really makes the game for anyone looking to start playing. Treating it like a joke or literally being forced to cough up money to fix a bug is NBD is such a childish mindset when your dead game dies more by the day. It should not be on the player to cough up money because a slapdashed "anti-cheating" method (which the EJ banking system is) screwed them over through no fault of their own.
    My pronouns are: Cry/Me/A/River
  • MariahMariah Posts: 3,387Moderator
    How many items were in the character's back pack? Having a full back pack can force an artifact drop to be put into the bank. 
    It is possible that that particular scenario was not anticipated when setting criteria for EJ.
    If that is what happened, please post in the bug forum
  • PawainPawain Posts: 10,572
    edited February 6
    "It's a bug on our end, so cough up $3 or your accounts just permanently f-ed over, deal with it"
    -The sentiment shared by everyone else as well because apparently this makes logical sense to them

    Thats... not at all how you get potential new players to maybe support your game. Yeesh. I'm not saying Popps is new, I'm saying y'all don't seem to understand how unwelcoming and hostile minor stupid nonsense like this really makes the game for anyone looking to start playing. Treating it like a joke or literally being forced to cough up money to fix a bug is NBD is such a childish mindset when your dead game dies more by the day. It should not be on the player to cough up money because a slapdashed "anti-cheating" method (which the EJ banking system is) screwed them over through no fault of their own.
    Most of the non user friendly things with EJ accounts were added because posters here asked for those restrictions.   Blame the correct people.

    This thing is question is not a bug.  If you want the full game experience then pay for it.  They made the safes for this reason. The vault areas were built for EJ. You cant see that that was the design, sorry you don't like it.
    Focus on what you can do, not what you can't.
  • poppspopps Posts: 4,112
    edited February 6
    Oreogl said:
    popps said:
    Pawain said:
    Looks like the GM answered the question, but you do not like the answer.

    Frankly, I do not understand how a bank box can get over the limit for 1 item when, "at" the limit, it is not possible to add anything to the bank box.

    Hence, I assume it must be because of some bug.

    Now, if so, why should I have to spend money to unstuck a bank box which got over the limit (21/20) because of some bug ?
    Was this always an EJ account?

    Ultimately it’s a poor function of the EJ banking system, especially for anyone wanting to return as an EJ account that has/had more than 20 items.

    There is no way to fix this other than to pay.


    Yes, always been an EJ account and only an EJ account.

    I suspect, that it may have happened because, at some point, "after" I filled the bank box wth 20/20 item, the game spawned a Mininova Wand which brought the items to 21 thus effectively "stucking" the bank box to 21/20.

    The reason for my suspicion, is that on that same EJ account and Shard I created a second character and that character spawned only with a deed, no Mininova Wand...

    Perhaps the Mininova Wand shows up after sometime that the character has been created and does it in the bank box ?

    If so, this is not the player's fault and Game Masters SHOULD, to my opinion, fix it for the players...

    @Mesanna , I understand that you are in charge of Game Masters, could you please look into this and, if my suspicion is proved, can you please instruct Game Masters to actually intervene when players page them about EJ bank boxes getting stuck because over the limit ?

    Thank you.
  • poppspopps Posts: 4,112
    edited February 6
    keven2002 said:
    popps said:
    I think I mentioned that I am not interested in expanding the storage capacity...

    Just want to get the 1 item removed from the bank box to unstuck it.

    But how ?

    You aren't expanding the storage capacity; you are paying the one time fee on your FREE account to use the bank box to put it in a place where you can use it how you want.

    It's simple as that. Either you pay for the vault token, resubb your account, or deal with not being able to access your bank. Those are literally your only options. It's not something you can debate.

    Why is this thread still going? lol

    I am sorry, but since it HAS NOT BEEN MY FAULT that got the EJ account bank box stuck, I do not see why I should take upon myself the responsibility to pay to unstuck it.

    It has been the game that got it stuck, hence, the game (through a Game Master) should ustuck it for me, free of charge.
  • poppspopps Posts: 4,112
    Mariah said:
    Your answer is here:

    buy one vault token, that will allow you, as shown on the second page, to open your bank box totally, then remove an item, either to your back pack, or to the vault.



    I am sorry Mariah, but the bank box got stuck NOT FOR MY FAULT but, to my opinion, because of something which the game did (as I mentioned, I suspect that the generation of a Mininova Wand in the EJ character bank box brought the items count to 21/20, thus over the limit, hence stucking the Bank Box.

    For the game's fault, why should the player have to pay to unstuck it ?

    A Game Master should take care of doing that, free of charge, to my opinion.
  • poppspopps Posts: 4,112
    Mariah said:
    How many items were in the character's back pack? Having a full back pack can force an artifact drop to be put into the bank. 
    It is possible that that particular scenario was not anticipated when setting criteria for EJ.
    If that is what happened, please post in the bug forum

    No artifact drop.

    The Bank box had 1 new character deed plus 19 regular items and the 21th is a Mininova Wand.

    No artifact that drops whatsoever and EJs do not get Holiday gifts (perhaps only the Mininova Wand ?). Furthermore, the main backpack is well below 125 items so, room in the backpack.
  • PawainPawain Posts: 10,572
    Mininova wand starts in a new characters bankbox.  Are you sure it wasn't the candle that caused this?  :D
    Focus on what you can do, not what you can't.
  • poppspopps Posts: 4,112
    edited February 6
    Pawain said:
    Mininova wand starts in a new characters bankbox.  Are you sure it wasn't the candle that caused this?  :D

    Nope, the EJ character holds the candle in one hand...

    As I said, on that same exact EJ account, and same shard, I created a second character "after" that first one got the bank box stuck with 21/20 items and, guess what ? This second character did NOT get a Mininova Wand in the bank box... yet, the 1st character does...

    Since players cannot generate a Mininova Wand, I can only conclude that, for reasons beyond my understanding, the Mininova Wand appeared in the bank box "after" I filled it with 20/20 items thus bringing it to 21/20 and thus stucking it.

    On the second character just created, I filled the bank box only with 19/20 and am monitoring to see if the Mininova Wand shows up to make it 20/20 items....

    Nonetheless, since players cannot generate Mininova Wands, but it is the game that does it, the only logical explaination that I can think of is that, "after" I filled the bank box at 20/20 items, for some reasons the game generated for that EJ character the Mininova Wand which brought the bank box to 21/20 items thus stucking it.

    Not my fault, why should I now have to pay to unstuck it ?

    A Game Master should do it, free of charge, IMHO.
  • PawainPawain Posts: 10,572
    edited February 6
    Sure, I would be ok with a GM removing 1 item.  Why don't you email Mesanna and see if she will do that for you. I see no game breaker in that.
    Focus on what you can do, not what you can't.
  • TheoTheo Posts: 222
    I really hate the way they implemented the bank box stuff.  They should really have not limited to 20. It’s too little to play the game. You can’t hold a house.  Or be friended to one.  EJ accounts are just scripter helper accounts.  Not really for people playing for free. Bad implementation.  Should have bigger bank box.  Should then pay incrementally for things like dungeon access passes etc.  
  • GrimbeardGrimbeard Posts: 2,581
    I'm all for improving the ej accounts simply limit them to haven 
  • qweryqwery Posts: 37
    Over the years, I've watched my old friends log into Britannia only to be frustrated by the EJ bank system almost without fail.
    "Why can't I take anything out of the bank or deposit anything? What's the point of this?" they ask.

    Yes, of course, this can be quickly resolved by paying money. However, these are still temporary returnees.
    They're here to reminisce about present-day Britannia, check if any of their old friends are still around, stay for a while... and if they find it enjoyable, they might play a bit longer. During this process, they'll decide whether to reactivate their subscription.
    Is it really right to make returning players feel like 'Oh, so F2P really only lets you walk around and breathe'?

    The goal of 'preventing EJ characters from being used as storage mules' has already fallen apart, and the current EJ system is more strictly controlled than before with its 1 IP / 1 access limitation.
    The items they stored in their banks are proof of their lives once lived in Britannia. Haven't we moved past the point of slapping their hands away and saying 'Look but don't touch'?
    I believe the 20/24 item limit alone should be sufficient.
  • Victim_Of_SiegeVictim_Of_Siege Posts: 2,282
    This could be solved with a 1 time 14 day trial of the Vault system. give EJ's an option to  "test" the system and be able to remove the items in theiir bank down to the limit. 
    A Goblin, a Gargoyle, and a Drow walk into a bar . . .

    Never be afraid to challenge the status quo

  • Lord_FrodoLord_Frodo Posts: 2,435
    Does gold count as an item for EJ Accounts???  If so than xfer all gold to your paid account.
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