Why has the in-game UO Store on Atlantic been down for 2 days and still inaccessible now???

AtlanteanAngelAtlanteanAngel Posts: 53
edited December 2019 in Atlantic

Why has the in-game UO Store on Atlantic been down for 2 days and still inaccessible now???

"The Promo Code redemption system is currently unavailable, please try again later."

I tried yesterday and got this error message. I waited for server down, server back up, and I still get this error message.

What gives???

Comments

  • Update : make this 4 days in a row not accessible!

    Is it just me? What am I doing wrong?

    Anyone else on Atlantic try accessing the in-game UO store? Does it work for you?

  • CinderellaCinderella Posts: 1,659
    I don't know why you can't access it.
    I made a purchase from the store on Atlantic

    are you in a safe log out location?
    like an Inn or a house you are friended to?
  • I don't know why you can't access it.
    I made a purchase from the store on Atlantic

    are you in a safe log out location?
    like an Inn or a house you are friended to?

    Thanks for replying to my thread.

    I just checked. Now finally (after 5 days in a row of inaccessibility) I can access the in-game UO store.

    No, the problem wasn't the safe log out location. If it were, this location issue would be included in the error message, instead I only got "The Promo Code redemption system is currently unavailable, please try again later."

    Besides, I can now access the UO store in the same location (Luna inn) where in the past 5 days I could not access the UO store.

    Problem just happened to solve itself spontaneously. Was annoying for the last 5 days though. No announcement of taking the UO store down to keep us players informed.

    Again, thanks for replying anyway.

  • CinderellaCinderella Posts: 1,659
    sometimes if you get that message, it helps if you go to the moongate and go to another facet.
    Then go back to the inn and try again.

Sign In or Register to comment.