Calling Gamemasters still work? Or is it just fully ignored now?
Just wondering! :-D
I know, before 5 years ago... it was super rare they would help at all. Is it just a dead option now?
Seeing some people, who are trolling inside the UO world, used to be addressed by flagging them as harassment... I remember game masters WOULD sometimes help deal with them.
Granted... this was a long time ago.
I have another big issue with a bad code not giving me the "2000 Sovereigns Pack" and thus far, I consider that 19.99$ stolen money. I got a form-email saying I would be contacted soon... and I see zero communications. I guess I need to call my back and report it as a bogus charge. Guess I wont be doing that again any time soon. ;-)
I know, before 5 years ago... it was super rare they would help at all. Is it just a dead option now?
Seeing some people, who are trolling inside the UO world, used to be addressed by flagging them as harassment... I remember game masters WOULD sometimes help deal with them.
Granted... this was a long time ago.
I have another big issue with a bad code not giving me the "2000 Sovereigns Pack" and thus far, I consider that 19.99$ stolen money. I got a form-email saying I would be contacted soon... and I see zero communications. I guess I need to call my back and report it as a bogus charge. Guess I wont be doing that again any time soon. ;-)
Owner of the Red & Purple Mini Mall, established 2001. - The Red & Purple Pixies of the Yew Wood [Town] Atlantic Shard.
Proud member of the Department of Mayhem.
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Please make the Grizzled Mare a 5 slot mount, it's incredibly rare and deserves it. Some of us have been waiting a long time for this simple addition.
A GM does not have the powers to resolve that and will basically as helpful as the moderators on official forums
Some purchases you can also enter them in-game for additional items those packs come with, but Sovereigns/expansions/etc need to be entered into the account website.
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I did try the code in every possible way. I had some chat going with EA support and after claiming I wasnt ME... we proved I was... and he pushed me off on the same FAQ section that answers nothing when you need help the most. I also tried on other accounts.
I used a perfectly good card. Saw the money taken from my account, waited 24 hours... its been several days. Still nothing. Zero customer support if all they do is play "pass the buck".
I really hate to bother Mesanna with this. Sure someone else would be better suited... if I had a real email address vs. some dead-ending "contact us" option.
And by the way... the only "response" I see from paging the gamemaster is 2-3 days later, a form message via email that says nothing at all. No name. A zero response, I'd say. "The check is in the mail" type. hehe
I remember, lets say 5+ years ago... when paging for help, you would see something pop up as a message that you were in line for help... even if they never came OR there was just no one to respond. I honestly dont think they are paying attention any more... if they have game masters working at all any more. I just dont know.
It seams a million years ago I saw a game master... in game, helping, being friendly. Used to freak me out to no end being new... running along... being snatched up and put someplace remote to have a conversation. Like on top of a mountain. Or... jail. Doing nothing wrong! Or coming out to help with a stuck body. Even if they didnt show themselves... you'd see things move. Maybe this was before Malas? When removing a dead vendor took all day... then they'd move it to the woods near by.
Owner of the Red & Purple Mini Mall, established 2001. - The Red & Purple Pixies of the Yew Wood [Town] Atlantic Shard.
Proud member of the Department of Mayhem.
A Game Master can help with things in the game. If your character has a buff stuck on them, your corpse or a boss is unreachable, your backpack has an invisible item stuck in it, your house is in IDOC but you got back just in the nick of time and need it refreshed - that sort of thing. I have had all of these happen lol. They also respond to pages on griefing and scripting.
I have NEVER had an issue with EA codes. You need to be entering it on the Mythic site (not Origin, not EA, not inside the game). If you are copy/pasting the code, don't. Hand type it. Odds are you copying a space before or after.
What they can do they do just give a little thought to if you were in charge would you give them the power to do that. For example look up a players payment info (card #)
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I live in the states. But I am from germany as well as most of my friends and family. So I play Drachenfels. I play a LOT during dead hours (this is not the time for quips about a dead shard) because I work a late shift. The shard time zone is 6 hours ahead. So when I play at 9pm, it’s 3am there, and I can forget about paging a GM.
The nature of the issue is another matter.
OK Back to the issue at hand. Contact Mesanna at her e-mail, in the subject line of the address area put in reason.. ie: Trouble with the Origin store. Then briefly explain what happened, add in all paperwork sent to your e-mailbox. She needs all the info she can get her paws on to help if warranted. Yelling in here wont help and the mod is being very nice. Advisor's Counselors, or GMs cant help you.