Why Are Paying Customers Being Silenced on Critical Topics?
I'm genuinely confused and disappointed. A thread I participated in was recently closed with the explanation that the message was "sent to the devs." But this is exactly why we're posting here — because when it comes to major concerns, the dev team rarely (if ever) responds directly.
We're paying customers, and we use these forums to voice concerns when other channels aren't responsive. Shutting down these discussions feels like we're being silenced instead of heard. Why are topics like these being locked when they clearly matter to the community?
I’m asking honestly: What’s the point of a forum if not to discuss important issues — especially when official responses are so rare?
They dont answer emails either.
Comments
I've read about the purpose of it, and saw this comment from y'all back in 2023:
"Good morning everyone, Due to the large amount of complaints regarding placing houses we have added a cooldown when you attempt to place a house. Thank you! UO Team"
Can you all at least display the timer for us and/or display a message that we are locked out temporarily? Give us some kind of indication of when we can use the tool again? I believe I know what the intent of it was, but I feel like it's hurting legitimate players more than the original intended targets.
When I came back earlier this year and was attempting to place, there was nothing obvious about the cooldown - I had to Google for the "True" stuff before finding out about it. It was so incredibly frustrating, because while I knew it was a valid spot (based on looking at half-a-dozen other shards), I ended up getting locked out multiple times while trying to fit the maximum size.
It would be really nice if these tools still worked after the upgrade as lots of people still use them.
I will be slow to reply because I cannot log in/stay logged in to the forums.
Make this your signature if you are tired of Vendor Search being broken, over FIVE YEARS and counting.
Vendor search rendered useless after Publish 106 – Forsaken Foes on August 14, 2019.
I will be slow to reply because I cannot log in/stay logged in to the forums.
Make this your signature if you are tired of Vendor Search being broken, over FIVE YEARS and counting.
Vendor search rendered useless after Publish 106 – Forsaken Foes on August 14, 2019.
Copyright © 1998 - 2025 Tugsoft, Inc. All rights reserved. He even extended his copyright.
If their plan is to make an update that would essentially kill of UOA (in terms of the client not supporting UOA without a massive rewrite/overhaul) then they should 100% TELL PLAYERS NOW because people are still buying it and Tugsoft is selling.
I have reached out directly to @Kyronix regarding this and haven't gotten an answer. There's even a good chance he doesn't know the answer himself, so not blaming him.
I will be slow to reply because I cannot log in/stay logged in to the forums.
Make this your signature if you are tired of Vendor Search being broken, over FIVE YEARS and counting.
Vendor search rendered useless after Publish 106 – Forsaken Foes on August 14, 2019.
after the shattering people will abandon the vanity server, you better have a great plan for appeasement and retention
PS: they shared VERY little on NL for 5 yrs while working on it A LOT. so yeah.. no need to "mention" to "work" on. Meanwhile look at the actual prodo state.. start with my profile picture. Good luck!
Leave attended paying accounts alone, these people go thru a lot of trouble to automate the game.
It’s comical to me you are so frightened of somehow bod scripters get some sort of advantage.
-UO official forums, brought to you by BoardSword studio
I'm surprised he's still selling copies, but if he is, good for him.
However, anybody relying on it should be cautious - the last major update posted on the website was 6 years ago in 2018, and the last minor update was in 2022 (fixes some stackables), while Windows 11 came out in 2021.
It's not a matter of if, but when, in terms of older programs having issues at some point. Some are simple to fix (run as Administrator, copy certain files back to a location, etc.).
I'm curious, how would you feel if they had to hold back development of the CC because it might break a third-party utility that is rarely updated?
And we are still getting anniversary gifts.
And we are getting a CC upgrade.
And they are going to be doing a bunch of website upgrades.
And they are planning a bunch of holiday stuff for this fall.
Do you honestly know how much they worked on NL? Do you know how many hours a week they devoted to it? Because I have a feeling you don't have specifics and don't know when they set it aside to push out live events and gifts and stuff for the prodo shards.
And if it bugs you that they have "seasons" for a UO shard or two, welcome to 2025 where seasons are a normal thing in MMOs.
And I have a feeling they could have worked on it for just 5 months, and some people would still be upset about it. There were people upset that resources were put into Siege because it took away from the production shards, but here we are, and Siege is still around.
NL exists, and they are supporting it for the foreseeable future. Just like you probably don't play Siege, you don't have to play NL, but obviously enough people do, or it's tied into their long-term plans (code re-writes, etc.) and is important to said long-term plans. I'm willing to give them the benefit of the doubt, as I think this is just one part of their future plans.
Copyright in General (FAQ) | U.S. Copyright Office
When is my work protected?
Your work is under copyright protection the moment it is created and fixed in a tangible form that it is perceptible either directly or with the aid of a machine or device.
Do I have to register with your office to be protected?No. In general, registration is voluntary. Copyright exists from the moment the work is created.